Customer Service is key to business success.....

Having just received the worst customer service possible from the Nat West bank I have finally decided to transfer my business accounts to another bank, I find this incredible in this ever competitive environment we live in. Not only has the service been rubbish I get charged for the privilege.

Thanks to the Federation of Small Businesses, who offer free banking to their members, I will be able to make transactions when ever and how ever I like and not get charged for it.