Vodafone deliver what they say they will.

Having called the customer service number a couple of times in the last few weeks, without knowledge of their recent advertising campaign, until I spoke with my later about my very pleasant experience, I was very very impressed at the ease of contacting someone, not a computer, one option moves you on to the human race and it also moves you to a friendly helpful and customer focussed individual, who not only helped me with my enquiry also identified how I could reduce my bill. Fantastic, now why can't all company's think this way.